Common Problems

Solutions to frequently encountered issues. Browse 5 detailed answers below.

Common Crashes and Solutions

Quick answer: Update drivers, verify files, disable overlays/conflict software, monitor temperature.
Update graphics drivers firstVerify game file integrityDisable conflicting software

Understanding Hit Registration (Hitreg) Issues

Quick answer: Check ping first (should be under 50ms). Verify FPS (240+ ideal). High ping causes hitreg issues.
Hitreg: server detection of bullet hitsHigh ping primary hitreg causeLow FPS reduces hitreg quality

Handling Toxic Players and Muting Teammates

Quick answer: Mute toxic players immediately. Never engage verbally. Focus on own play.
Mute immediatelyFocus on own playToxicity harms team

Valve Anti-Cheat and Cheating Prevention

Quick answer: VAC: anti-cheat system. Bans detected cheaters permanently. Report suspected cheaters via Valve.
VAC detects cheatingPermanent bans on convictionImperfect but functional

Diagnosing Connection and Server Issues

Quick answer: Ping test and speed check for diagnosis. Restart router. Distinguish client vs server issues.
Ping test diagnosticsSpeed test helpfulDistinguish client vs server